See also:

Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ad ...

If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your Lexus dealer or a commercial towing service, using a lift-type truck or a flatbed truck. Use a safety chain system for all tow ...

And the inside?
Like the exterior, the ES’ interior makes neither friends nor enemies. It’s business as usual for Lexus, which means you’ll be treated to acres of glossy wood, sumptuous leather and a generally co ...